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The Legal Support Specialist

4.6( 7 REVIEWS )


Are you looking to enhance your paralegal or legal secretary proficiency to help boost your career prospects? Building a satisfying career can be a lifelong process but if you want to gain a competitive edge in your job search, look no further!

With this Legal Support Specialist course, you will build the solid foundation you need to kickstart a successful career in the paralegal or legal secretary industry.

The course covers the essential things you need to know to boost your career within the paralegal or legal secretary. It provides you with the ability to improve your earning potential.

Covering everything you need to know to boost your career within paralegal or legal secretary, this industry recognised certification includes 10 comprehensive bite-sized modules that you can learn in your own time, pace and environment. Complete your course and earn your qualification in just 47 minutes with dedicated online support you can trust and rely on.

Why Learn With Queen Mary Academy?

  • 50,000+ students worldwide
  • Start a new career or advance your current one & land your dream job
  • Most in-demand skills for today’s job market
  • Award-winning Customer Support
  • Partnered with biggest accreditors in the world

Benefits You Will Gain

  • No hidden fees.
  • 24/7 access to the Learning Portal.
  • Receive the UK and globally recognised certificate on completion of the course.
  • Qualified tutor support and exceptional customer service.
  • Access the Learning Portal whenever you want 
  • Learn from industry-leading experts.

Who is this course for?

Whether you are looking to enhance your employment prospects, boost your CV with essential skills or climb the career ladder to a higher position, this Legal Support Specialist course will work as an initial step towards earning an internationally-recognised qualification that could prove invaluable for your career.

This Legal Support Specialist course has been designed for learners who are looking to gain the skills and credentials to fast track a fulfilling career in paralegal or legal secretary.

Entry Requirement

The Legal Support Specialist course is for learners of all levels, with no specific enrolment requirements; all you need is the commitment to learn, knowledge of the English language, and basic numeracy and IT skills. Students must be over the age of 16.


Once you have successfully completed the Legal Support Specialist course, you will receive an accredited certificate from Queen Mary Academy as validation of your new skills. Certification is available in PDF format, at the cost of £12, or a hard copy can be sent via post at the cost of £27.

Career path

On successful completion of the Legal Support Specialist course, learners will have the knowledge, skills and credentials to enter the relevant job market, with the confidence to explore a wide range of industry-related professions. Students will be able to add this qualification to their CV/resume, giving them a head start in their chosen field.


Course Curriculum

Introduction 00:01:00
The Legal Support Specialist: Definition - Titles and Role - Scope of Work
The Legal Support Specialist Definition – Titles and Role – Scope of Work 00:03:00
Working in a law firm or in-house legal department – Differences and advantages 00:25:00
Legal Framework for the Legal Support Specialist: Standards and code of conduct 00:04:00
The Job Description of Legal Assistants 00:16:00
Career Development Plan 01:48:00
Matter Management - The Legal Matter Life Cycle
The Matter Management Life Cycle 00:03:00
Phase 1: Receive the Matter – The “Legal Service Order Form” 00:06:00
Phase 2: Assess the Matter – Conflict Check – KYC and DD checks 00:06:00
Phase 3: Assign the Matter – Criteria for team assignments 00:01:00
Phase 4: Engage the client – Letter of Engagements and Billing Arrangements 00:07:00
Phase 5: Deliver the work 00:01:00
Phase 6: Manage – Timekeeping – Understanding the billing system 00:03:00
Phase 6: Manage – Review of Narratives 00:05:00
Phase 7: Close the matter – Closure checklist and Lesson Learned 00:26:00
Files, Documents and Records Management
File Management – How to create and manage a filing system for your company 00:07:00
Records and Documents Management 00:09:00
Mastering your soft skills
Soft skills for Legal Assistants 00:03:00
Communication Skills – E-mail Communication Ettiquete 00:09:00
Emotional Intelligence at the workplace 00:13:00
Stress Management 00:07:00
Confidentiality at the workplace 00:11:00
Order Your Certificate Now
Order Your Certificate 00:00:00

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The Legal Support Specialist



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