Overview
Are you looking to enhance your manager proficiency to help boost your career prospects? Building a satisfying career can be a lifelong process but if you want to gain a competitive edge in your job search, look no further!
With this Conflict Management course, you will build the solid foundation you need to kickstart a successful career in the Conflict Management industry.
The course covers the essential things you need to know to boost your career within conflict management. It provides you with the ability to improve your earning potential.
Covering everything you need to know to boost your career within conflict management, this industry recognised certification includes 23 comprehensive bite-sized modules that you can learn in your own time, pace and environment. Complete your course and earn your qualification in just 1 hour, 19 minutes with dedicated online support you can trust and rely on.
Why Learn With Queen Mary Academy?
- 50,000+ students worldwide
- Start a new career or advance your current one & land your dream job
- Most in-demand skills for today’s job market
- Award-winning Customer Support
- Partnered with biggest accreditors in the world
Benefits You Will Gain
- No hidden fees.
- 24/7 access to the Learning Portal.
- Receive the UK and globally recognised certificate on completion of the course.
- Qualified tutor support and exceptional customer service.
- Access the Learning Portal whenever you want
- Learn from industry-leading experts.
Who is this course for?
Whether you are looking to enhance your employment prospects, boost your CV with essential skills or climb the career ladder to a higher position, this Conflict Management course will work as an initial step towards earning an internationally-recognised qualification that could prove invaluable for your career.
This Conflict Management course has been designed for learners who are looking to gain the skills and credentials to fast track a fulfilling career in conflict management.
Entry Requirement
The Conflict Management course is for learners of all levels, with no specific enrolment requirements; all you need is the commitment to learn, knowledge of the English language, and basic numeracy and IT skills. Students must be over the age of 16.
Certification
Once you have successfully completed the Conflict Management course, you will receive an accredited certificate from Queen Mary Academy as validation of your new skills. Certification is available in PDF format, at the cost of £12, or a hard copy can be sent via post at the cost of £27.
Career path
On successful completion of the Conflict Management course, learners will have the knowledge, skills and credentials to enter the relevant job market, with the confidence to explore a wide range of industry-related professions. Students will be able to add this qualification to their CV/resume, giving them a head start in their chosen field.
Course Curriculum
Introduction to Your Conflict Management Course | |||
Welcome to the Course | 00:03:00 | ||
What are Conflict and Conflict Management? | 00:03:00 | ||
Understand the Keys to Conflict | |||
The Rational and Irrational Sources of Conflict | 00:03:00 | ||
The Effects of Respect on Conflict | 00:04:00 | ||
How to Use Respect to Help Resolve Conflict | 00:04:00 | ||
How Misunderstandings Arise... and the Solution | |||
How Communication Works | 00:05:00 | ||
How we Listen: The Four Listening Levels | 00:04:00 | ||
How to Listen Well | 00:04:00 | ||
Personality Types in Conflict | |||
How Personality Types Conflict | 00:02:00 | ||
How Specific Personalities Clash at Work | 00:04:00 | ||
How to Avoid Personality Clash | 00:02:00 | ||
Escalation of Conflict | |||
Resistance: It’s Not Conflict… yet. | 00:01:00 | ||
The Onion Model of Resistance | 00:06:00 | ||
The Signs of Conflict Escalation | 00:02:00 | ||
De-escalating Conflict | |||
The Strategies for Handling Conflict | 00:05:00 | ||
Conflict De-escalation Process | 00:03:00 | ||
Conflict Handling Modes – The Thomas-Kilmann Model | 00:02:00 | ||
The Five Thomas-Kilmann Modes | 00:06:00 | ||
Getting Help from a Third Party | 00:05:00 | ||
How to Recover from a Broken (Professional) Relationship | 00:05:00 | ||
Closing Section | |||
Good Conflict and Bad Conflict | 00:03:00 | ||
The Secret to Avoiding Conflict | 00:03:00 | ||
Obtain Your Certificate of Achievement | |||
Order Your Certificate of Achievement | 00:00:00 |
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